Refund policy

If the order is wrong, missing, or not delivered, tell us within 7 days and we’ll review it against the current policy.

• 3 free lyric regenerations + unlimited line tweaks before any payment.
• 1 free song regeneration within 24 hours of delivery when the order qualifies under policy.
• Cash refund review within 7 days for service failures (wrong name, factual error, undelivered).
• After 7 days or after the free regeneration window: store credit may apply.

Email hello@feltsong.com with your order ID.